Interactive advice and customer-oriented sales

Sales representatives use SaleSphere to provide their customers and prospects with the most relevant data regarding the solution that fits their needs. Up- and cross-selling suggestions in SaleSphere help to create a more consultative selling discussion where the customer feels their decisions are well informed and based on a balanced analysis of need. Such needs-based interactions build trust and also create more robust buying decisions which, in turn, enable sales professionals to better lead customers through the buying cycle.

No more ‘death by Powerpoint’​

SaleSphere creates customized sales presentations 5-10-times faster than with Powerpoint and with much greater information-density. When creating a new presentation, you can use CAD-renderings, datasheets, lists, graphics, videos, etc. to obtain exactly the information that is relevant for the individual customer. Template presentations can be rapidly produced by Marketing and provided to sales teams as basis. In contrast to Powerpoint, SaleSphere presentations are highly modular – when marketing updates a slide or a price list that features in 20 presentations they must only update it once. No more ‘long tail’ of outdated presentation material, or lengthy cycles for content updates.

Maximise deal volume with related products​

SaleSphere „Related Products“ diplays intelligent product links that help sales teams select the right accessory, consumable, service package or alternative products. These proactive prompts help up and cross selling to be introduced in the discussion early which helps avoid the buyer feeling they are being exploited with additional purchases while driving additional sales revenue.

Digital signature

Thanks to digital signature, orders can be completed directly on site and order confirmations can be forwarded immediately to the customer and to the office staff. As a result, sales cycles can be significantly shortened and more opportunities can be closed directly.

The digital signature also supports other scenarios. At trade fairs and events, for example, consent can be obtained in compliance with data protection regulations from interested parties for further consideration in marketing campaigns.

Features:

​Spend less time documenting sales meetings​

Sales representatives can use the SaleSphere Check-In function to see customers close to their location, or to search for customer locations. As the sales person enters the customer location they ‘check-in’ with that customer. Thereafter all time spent at this customer is logged, as are the sales materials or technical documents discussed with the customer. This enables a comprehensive meeting report to be generated with just a few clicks and sent to the customer as a follow-up, or direct to your CRM system. Meeting reports are stored in the SaleSphere back end and are used to generate daily, weekly or monthly activity reports for sales management.

​No more ‘death by Powerpoint’​

SaleSphere creates customized sales presentations 5-10-times faster than with Powerpoint and with much greater information-density. When creating a new presentation, you can use CAD-renderings, datasheets, lists, graphics, videos, etc. to obtain exactly the information that is relevant for the individual customer. Template presentations can be rapidly produced by Marketing and provided to sales teams as basis. In contrast to Powerpoint, SaleSphere presentations are highly modular – when marketing updates a slide or a price list that features in 20 presentations they must only update it once. No more ‘long tail’ of outdated presentation material, or lengthy cycles for content updates.

​Specify solutions with the customer​

The SaleSphere product configurator enables product variations and options to be configured interactively with the customer. Precise variant descriptions and videos enable clients to feel secure making decisions. Sales teams benefit from the customer valuing the freedom and choices available rather than being overwhelmed by the volume of options. Once a solution is specified in SaleSphere an offer can be directly triggered.

​Maximise deal volume with related products​

SaleSphere „Related Products“ diplays intelligent product links that help sales teams select the right accessory, consumable, service package or alternative products. These proactive prompts help up and cross selling to be introduced in the discussion early which helps avoid the buyer feeling they are being exploited with additional purchases while driving additional sales revenue.

​Generate and close offers on-site

SaleSphere covers the phases of product discovery, product configuration, pricing and quoting. On the basis of existing product and customer data, tailor-made offers can be created directly on site, which can be sent to the customer, archived, or sent to your integrated CRM system.

Thanks to digital signature, orders can be completed directly on site and order confirmations can be forwarded immediately to the customer and to the office staff. As a result, sales cycles can be significantly shortened and more opportunities can be closed directly. The digital signature also supports other use cases, such as confirming receipt of materials, or giving consent to mailings.

Digital signature

Thanks to digital signature, orders can be completed directly on site and order confirmations can be forwarded immediately to the customer and to the office staff. As a result, sales cycles can be significantly shortened and more opportunities can be closed directly.

The digital signature also supports other scenarios. At trade fairs and events, for example, consent can be obtained in compliance with data protection regulations from interested parties for further consideration in marketing campaigns.

Direct feedback

Log customer feedback directly and share it with the rest of the team.

Increase sales

Identify and consider cross- and up-selling potentials at an early stage thanks to intelligent product recommendations.

Fast onboarding

Accelerate product training and onboarding new team members with the help of centralised training material, tracking and testing.

Your advantages

Relevant content

All important and up-to-date information and media assets from integrated systems are directly accessible on site.

Professional advice

Configure and price products and check for availability on your mobile device.

Short sales cycles

Combine products in shopping carts and create individual offers on site, which can be approved directly with a digital signature

Direct feedback

Log customer feedback directly and share it with the rest of the team.

Increase sales

Identify and consider cross- and up-selling potentials at an early stage thanks to intelligent product recommendations.

Fast onboarding

Accelerate product training and onboarding new team members with the help of centralised training material, tracking and testing.