Data Privacy

Data Privacy Statement

For SaleSphere GmbH (hereinafter “”we”, “us”, and “our”), the protection of your privacy and the legally compliant handling of your personal data has high priority. This data privacy statement defines the basis on which we process your personal data which we collect or which you make available to us. As a matter of principle, we collect and use your personal data only to the extent necessary to provide a functional website, our content, and our services. As a general rule, we only process your personal data with your prior consent. However, the aforementioned rule does not apply in case your prior consent is impossible for factual reasons and the processing of your personal data is permitted by legal regulations.

Controller within the meaning of Art. 4 (7) General Data Protection Regulation (GDPR) is SaleSphere GmbH, Wanheimer Str. 66, D-40472 Düsseldorf, (see the section “Imprint”). You can contact our Data Protection Officer Dagmar Schmälter via

  1. Information About the Processing of Personal Data
  2. Collection of Personal Data in Case of Visits to Our Website for Informational Purposes Only

In case you access our website for information purposes only, i.e. you do not register or provide us with personal data in any other manner, our system automatically collects data and information from your computer system. These data are necessary for us for technical reasons, so that we can display our website and guarantee stability and security. In this case, the following data are collected:

  • Information about the browser type and version used;
  • Your operating system;
  • Your Internet service provider;
  • Your IP address;
  • Date and time of access;
  • Websites from which your system is brought to our website;
  • Websites accessed by your system via our website.

The legal basis is Art. 6 (1) 1st sentence (f) GDPR. The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In case we collect the data for the provision of the website, this is the case when the respective session has ended. The data are not evaluated for marketing purposes. We only evaluate the data in an anonymous manner. The collection of data for the provision of the website is essential for the operation of our website. As a result, you have no right of objection in this regard.

  1. Contact Form and E-mail Contact

In case you contact us by e-mail or via a contact form provided, we will store your e-mail address, your company and your name so that we can answer your request. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected, or we restrict processing in case of a legal obligations to retain data. The legal basis for the processing of the data which you submit to us upon establishment of contact is Art. 6 (1) (f) GDPR. The legal basis for the processing of the data in case of consent is Art. 6 (1) (a) GDPR. You have the possibility to withdraw your consent to the processing of personal data at any time. If you contact us by e-mail or the contact form, you can object to the storage of your personal data at any time. In this case, any and all personal data stored in the course of the establishment of contact by means of the contact form or the e-mail will be deleted. You can withdraw your consent and object to the storage of your personal data by sending an e-mail to our Data Protection Officer via

  1. Registration on Our Website

On our website, we offer you the opportunity to register by entering your customer name (“Mandant”) and your e-mail address. For this purpose, you have to enter your data in the corresponding input mask. These are transmitted to us and stored by us. We will not transmit your data to third parties.

A registration is necessary for the fulfilment of a contract concluded with you or for the purpose of the performance of pre-contractual measures. The legal basis for the processing of the data is Art. 6 (1) (b) GDPR.

Within the scope of registration, we store your data necessary for the conclusion and fulfilment of the contract, in particular also the information on the method of payment. Furthermore, we store the voluntary data provided by you for the duration of the existence of a customer account, unless you delete it beforehand:

  • Tenant name
  • Your email address

You can manage and change all information in the protected customer area.

As a matter of principle, we will store the data as long as your customer account exists. However, we may delete the customer account if the registration has not been fully carried out or has been made with incorrect data. Likewise, we may delete a customer account if it has not been used for more than twelve months. You can delete the account at any time after logging into the customer area and cancel the registration. You can change the stored personal data at any time. However, if the data are required to fulfil a contract or to carry out pre-contractual measures, early deletion of the data is only possible if there are no contractual and/or legal obligations to the contrary.

To prevent unauthorized access by third parties to your personal data, in particular, but not limited to your financial data, the transmission of data, in particular the order process, is encrypted [by TLS technology or SSL technology].

Regardless of the status of your customer account, we use the data provided during registration to process your orders. If your customer account has been deleted, we will delete the data required for the execution of the contract after the final processing of all outstanding orders, but at the earliest after expiry of the record retention obligations under tax and commercial law or under other legal storage obligations.

  1. Cookies

In addition to the data listed under Section 1 no. 1., cookies are stored on your computer when you use our website. We use cookies on various pages to make the visit to our website attractive and to enable the use of certain functions. Cookies are small text files that are stored on your terminal.

This website uses transient cookies and persistent cookies, the scope and functionality of which we will explain to you below.

Transient cookies are automatically deleted when you close your browser. These include, in particular the so-called session cookies. Session cookies store a session ID by means of which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

Persistent cookies are automatically deleted after a specified period, which differs depending on the cookie. You can delete cookies at any time in the security settings of your browser.

You can configure your browser settings according to your wishes and, for instance, refuse the acceptance of third party cookies or all cookies. However, we would like to point out that you may not be able to use all functions of this website.

The legal basis for the processing of personal data using cookies is Art. 6 (1) (b) GDPR.

  1. Newsletter

By giving your consent, you can subscribe to our newsletter; in the newsletter we will inform you once a month about new app releases, case studies, and tips & tricks when using SaleSphere.

For the registration to our newsletter we use the so-called double opt-in process. This means that after registering for the newsletter, we will send you an e-mail to the specified e-mail address in which you must confirm that the newsletter has been sent. In the event that your registration is not confirmed within 24 hours, your information will first be blocked and then deleted. In addition, we store the IP addresses you used and the time of registration and confirmation. The purpose of this procedure is to be able to prove your registration for the receipt of the newsletter and to be able to clarify any possible misuse of your personal data.

The only mandatory information for sending the newsletter is your company name, your name, and your e-mail address. After your confirmation, we will save your company name, your name, and your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 (1) 1st sentence (a) GDPR.

You can withdraw your consent to receiving the newsletter at any time and unsubscribe from the newsletter. You can cancel your subscription simply by clicking on the link provided in each newsletter e-mail, by sending an e-mail to, or by sending a message to the contact details stated in the section “Imprint “.

  1. Analytical Tools

At present, we use the following analysis tools on our website:

  • Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies, i.e. text files, which are stored on your computer and which allow the analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will shorten your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with further services associated with website and Internet use.

The IP address transmitted by your browser in the context of Google Analytics is not merged with any other Google data.

You can block the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. Furthermore, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link:

We use Google Analytics with the extension anonymizeIp. In this way, IP addresses are further processed in abbreviated form, so that personal identification can be excluded.

We use Google Analytics to analyse the use of our website and to improve it on a regular basis. By means of the statistics obtained, we are able to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data are transferred to the US, Google has submitted to the EU-US Privacy Shield,

The legal basis for the use of Google Analytics is Art. 6 (1) 1st sentence (f) GDPR.

Third Party Information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Service:, Overview of data privacy:, as well as the privacy policy:

  1. Your Rights

If your personal data are processed, you are a data subject within the meaning of the GDPR. You, as the data subject, have the following rights against us as the controller:

You have the right to request information as to whether and which personal data we process with regard to your person.

You have the right to request rectification and erasure of such data.

You have the right to a restriction of the processing of your personal data.

You are also entitled to object to the processing or the use of your personal data for purposes of advertising or market and opinion research as well as address trading and business-like data processing.

You also have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. This does not apply if we are obliged or entitled by law to collect, process or use this data.

Furthermore, as a matter of principle, you have the right to withdraw your prior consent to the collection, processing and use of your personal data at any time with future effect. The withdrawal of consent shall not affect the legality of the processing carried out on the basis of the consent until withdrawal.

Besides, you also have a right to data portability.

In addition, you have the right to lodge a complaint with a supervisory authority about the processing of your personal data by us.

Information or explanations on data protection can be obtained from our Data Protection Officer (see above for contact details). Please contact the Data Protection Officer if you wish to exercise your rights of objection or withdrawal under the GDPR.

  • Changes to the Data Privacy Statement

Future changes to our privacy policy will be posted on this page and, as the case may be, you may be notified by email. Please check regularly for updates or changes to our privacy policy.

Version: 24 May 2018