Data Privacy

For SaleSphere GmbH (hereinafter “we”, “us” and “our”) the protection of your privacy and the legally compliant handling of your personal data has a high priority. This data protection declaration defines the principles according to which the personal data that we collect from you or that you make available to us is processed by us. We collect and use your personal data only to the extent necessary to provide a functional website and our content and services. Your personal data will only be processed regularly with your consent. An exception to this is in cases where prior consent is not possible for actual reasons and the processing of your personal data is permitted by law.

The person responsible pursuant to Art. 4 Para. 7 EU Data Protection Basic Regulation (DS-GVO) is SaleSphere GmbH, Wanheimer Str. 66, 40472 Düsseldorf, salesphere@mvise.de (see our imprint). You can reach our data protection officer, Dagmar Schmälter, at datenschutz@mvise.de.

I. Information on the processing of personal data

1. The collection of personal data during a purely informative visit to our website

If you access our website for information purposes only, i.e. do not register or otherwise provide us with personal data, our system automatically collects data and information from the computer system of your computer. This data is technically necessary so that we can display our website for you and guarantee its stability and security. The following data is collected:

  • Information about the browser type and the version used;
  • Your operating system;
  • Your Internet service provider;
  • Your IP address;
  • Date and time of access;
  • Websites from which your system accesses our website;
  • Websites accessed by your system through our website.

The legal basis is Art. 6 Para. 1 S. 1 lit. f DS-GVO. The data are deleted as soon as they are no longer required for the purpose of their collection. This is the case with the collection of data for the provision of the website when the respective session has ended. The data is not evaluated for marketing purposes. We only evaluate the data in anonymous form. The collection of data for the provision of the website is absolutely necessary for the operation of our website. You therefore have no opportunity to object.

2. Contact form and e-mail contact

When you contact us by e-mail or via a contact form provided, your e-mail address, your company and your name will be stored by us in order to answer your inquiry. The data will be deleted as soon as they are no longer needed to achieve the purpose for which they were collected, or we will restrict processing if there are legal storage obligations. The legal basis for the processing of the data that you transmit to us when contacting us is Art. 6 para. 1 lit. f DS-GVO. The legal basis for the processing of data with consent is Art. 6 para. 1 lit. a DS-GVO. You may revoke your consent to the processing of personal data at any time. If you contact us by e-mail or contact form, you can object to the storage of your personal data at any time. All personal data stored in the course of contacting us via the contact form or e-mail contact will be deleted in this case. You can withdraw your consent and object to the storage of your data by sending an e-mail to our data protection officer at salesphere@mvise.de.

3. Registration on our website

On our website, we offer you the opportunity to register by entering your client name and e-mail address. To do this, you must enter your data in the appropriate input mask. These will be transmitted to us and stored by us. The data will not be passed on to third parties.

A registration is necessary for the fulfilment of a contract with you or for the implementation of pre-contractual measures. The legal basis for the processing of data is Art. 6 para. 1 lit. b DS-GVO.

As part of the registration process, we store the data necessary for concluding and fulfilling the contract, in particular information on the method of payment. Furthermore, we store the voluntary data provided by you for the duration of the existence of a customer account, unless you delete it beforehand:

  • Client name
  • Your email address

You can manage and change all data in the protected customer area.

The data will be stored as long as your customer account exists with us. The customer account can, however, be deleted by us if the registration was not carried out completely or was provided with incorrect data. We can also delete a customer account if it has not been used for more than twelve months. You can delete the account at any time after logging in in the customer area and cancel the registration. You can change the data stored about you at any time. However, if the data are necessary for the fulfilment of a contract or for the implementation of pre-contractual measures, premature deletion of the data is only possible if there are no contractual and/or legal obligations to the contrary.

In order to prevent unauthorised access by third parties to your personal data, in particular financial data, the transmission of data, in particular the ordering process, [perTLS technology or SSL technology] is encrypted.

Irrespective of the number of your customer account, we use the data provided during registration to process your orders. If your customer account has been deleted, we will delete the data required within the framework of processing the contract after final processing of all outstanding orders, but at the earliest after expiry of the tax and commercial law or other statutory storage obligations.

4. Use of Tawk.to – Live Chat

This website optionally offers the use of Tawk.to (a live chat software of Tawk.to ltd, Old Town, Riga). The chat is integrated in the source code of our website via a script. By using the chat you automatically use the services of Tawk.to. The data collected includes: Chat history, IP address at the time of the chat and country of origin. This information is not shared with third parties and is used for protection and internal statistics only.

By using the chat, you agree to be bound by it. The data collected using Tawk.to technologies will not be used to personally identify the visitor to this website. It will not be stored and deleted after the chat. The purpose and scope of the data collection and the further processing and use of the data by Tawk.to as well as your rights in this regard and setting options to protect your privacy can be found in Tawk.to’s data protection information: https://www.tawk.to/privacy-policy/

5. Cookies

This website uses cookies. We use cookies to personalize content and ads, provide social media features, engage in live chat, and analyze traffic to our site. We also share information about your use of our site with our social media partners, advertisers and analysts. Our partners may aggregate this information with other information you have provided to them or collected in connection with your use of the Services. You agree to accept our cookies if you continue to use our website…

Cookies are small text files that are used by Web sites to make the user experience more efficient.

By law, we may store cookies on your device when absolutely necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages. You can change or revoke your consent at any time from the cookie statement on our website. Read our privacy policy to learn more about who we are, how you can contact us and how we process personal information. Your consent applies to the following domains: salesphere.com

6. Newsletter

With your consent you can subscribe to our newsletter, with which we inform you once a month about new app releases, case studies, tips & tricks when using SaleSphere.

For the registration to our newsletter we use the so-called double-opt-in procedure. This means that we send you an e-mail to the given e-mail address after you have subscribed to the newsletter, in which you have to confirm the dispatch of the newsletter. If your registration is not confirmed within 24 hours, your information will first be blocked and then deleted. In addition, we save the IP addresses you use and the dates of registration and confirmation. The purpose of this procedure is to be able to prove that you have subscribed to the newsletter and to clarify any possible misuse of your personal data.

Your company, your name and your e-mail address are the only mandatory details for sending the newsletter. After your confirmation we store your company, your name and your e-mail address for the purpose of sending the newsletter. The legal basis is Art. 6 Para. 1 S. 1 lit. a DS-GVO.

You can revoke your consent to the sending of the newsletter at any time and cancel your subscription to the newsletter. You can declare your revocation simply by clicking on the link provided in every newsletter e-mail or by sending an e-mail to salesphere@mvise.de or by sending a message to the contact details given in the imprint.

7. Analysis Tools

We currently use the following analysis tools on our website:

  • Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

We use Google Analytics with the extension anonymizeIp. This means that IP addresses are further processed in abbreviated form, which means that personal identification can be excluded.

We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained allow us to improve our services and make them more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f DS-GVO.

Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de.html, privacy policy overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and privacy policy: http://www.google.de/intl/de/policies/privacy.

II. Your rights

If your personal data are processed, then you are affected in the sense of the DS-GVO. You are entitled to the following rights vis-à-vis us as the responsible party:

You have a right to information as to whether and which personal data we process with regard to your person. You have the right to have this data corrected and deleted. You have the right to restrict the processing of your personal data.

You are also entitled to object to the processing or use of your personal data for purposes of advertising or market and opinion research as well as address trading and business data processing.

You also have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. This does not apply if a legal provision obliges or entitles us to collect, process or use this data.

Furthermore, you can revoke your consent to the collection, processing and use of your personal data at any time with effect for the future. The revocation of your consent does not affect the legality of the processing that took place on the basis of your consent until you revoke your consent.

You also have the right to data transfer. In addition, you have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Information or explanations on data protection can be obtained from our data protection officer (contact details see above). Please also contact the data protection officer if you wish to exercise your rights of objection or revocation under the DS-GVO.

III. Changes to our privacy policy

Future changes to our privacy policy will be posted on this page and you may be notified by e-mail. Please check regularly to see if our privacy policy has been updated or amended.

Last updated: 02 May 2018

Hosted in Germany

SaleSphere is hosted on the Open Telekom Cloud, which is operated exclusively in German data centers. In this context, SaleSphere guarantees its customers 100% conformity with the GDPR.